Student Engagement Officer

York, North Yorkshire, United Kingdom

Northern College of Acupuncture | Registered Charity Number: 1081184

About us: NCA is the leading acupuncture teaching institution in the UK, registered with the Office for Students. Our courses are validated by Health Sciences University. We are based in the centre of York with excellent transport links. Alongside the BSc Acupuncture, the College also offers MScs in Nutrition and Chinese Herbal Medicine. As part of our charitable objectives, our busy teaching clinics provide subsidised treatment for the local community.

We are seeking an enthusiastic and proactive Student Engagement Officer to join our Admissions team. The successful candidate will play a crucial role in enriching student’s onboarding experience. You will be responsible for maintaining applicant student engagement throughout the admissions process, to scheduling agreed marketing communications to support the recruitment and admissions journey, and for implementing bespoke marketing and communications interventions to enhance conversion from initial enquiry through to enrolment 

Our ideal candidate excels at building strong relationships with prospective students, enjoys working creatively to develop new and exciting engagement opportunities for applicant students, and has experience of delivering the applicant student journey, within a UK higher education environment

Essential skills & experience:

• Bachelor's degree in relevant field 

• Excellent communication skills and a genuine understanding of the needs and requirements of applicant students

• Ability to engage applicant students from across the healthcare sector, including mature students and students from a wide range of backgrounds

• Experience of delivering applicant student engagement activities and communications in a UK higher education environment

• Familiarity with the UCAS system and how student engagement can impact on conversion

• Ability to think creatively and to design and deliver exciting engagement activities and communications for students

• Strong analytical skills and the ability to interpret data. 

Desirable skills and experience:

• Experience in event planning and coordination.

• A commitment to understanding the nature of our academic programmes, and their relevance to the healthcare sectors

Key Responsibilities:

Maintaining applicant student engagement throughout the admissions process

Develop and deliver exciting applicant student engagement activities and communications

Develop statistical data analysis and qualitative analysis of applicant student feedback, to inform activities and communications to impact on conversion

Schedule agreed marketing communications to support the recruitment and admissions journey

Implement bespoke marketing and communications interventions to enhance conversion from initial enquiry through to enrolment

Ensure the consistent delivery of brand identity and good practice in delivering commiunications   

Contract Type: Employed, permanent.

Location: York (Hybrid)

Hours: Part time (0.6 FTE). Weekend work is required for introduction/open days. 

Salary Grade 2:  £25,148 - £27,344 (pro-rata)

Reports to: Admissions Manager

Start date: February 2025 or before.

NCA’s values:

We aim to be a person-centred, progressive, sustainable community, embodying integrity and quality.

What we offer:

The College is committed to supporting staff wellbeing, and this is reflected in the range of benefits that we offer including:

• Working with a friendly and committed professional team.

• 33 days annual leave (pro rata) including bank holidays.

• Discounted or free treatment in our Acupuncture, Nutrition and Chinese Herbal Medicine clinics.

• Support with personal and professional development

• On-site parking in city-centre York.

Note: This job description is not a comprehensive definition of the post, and the post holder will be expected to undertake any other tasks appropriate to the duties and responsibilities of the post. The job description will be reviewed as part of the cycle of appraisal, and it may be subject to modification or amendment at any time after consultation with the post holder.

Application process: Please upload your CV and a covering letter explaining why you are interested in working for NCA.

Please note: we can only consider candidates who are authorised to work in the UK.

If you have any questions, please contact us through our website https://nca.ac.uk/contact/college-enquiries 

The closing date for applications is: Sunday 5th January 2025. 

Interviews: If you are shortlisted for interview, we will contact you by Friday 10th January 2025. First stage interviews will be held online. Second stage interviews will be held face-to-face in York (date tbc).